Contact Centre Agent
Sandwell and West Birmingham Hospitals NHS Trust ↗Full Job Description
We have a full time post at our Community Contact Centre at Sandwell General Hospital
To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Community Contact Centre. This post is to support the Phlebotomy services, providing a comprehensive efficient and effective telephone based referral service and appointment booking service.
You will be expected to participate in the 2 shift pattern to provide administrative cover Mon - Fri 08:00 - 17:00 on a rota basis which means 8-4 and 9-5 shift cover each week.