Volunteer Bookshop Assistant

Oxfam GB ↗
Norwich, England, England Competitive Salary Full Time 🇬🇧 United Kingdom Posted: 2026-07-03
Full Job Description

DESCRIPTION

Join the Oxfam community

As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!

About this role

We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:

  • Improving your communication skills in this customer-facing role
  • Serving customers on the till, handling cash and card payments
  • Creating a friendly shop environment to make everyone feel welcome

Volunteering that works for you

Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.

Everyone has something to offer

At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you. You can find out more about volunteering with Oxfam here.

What happens next?

After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Job Types: Full-time, Part-time, Volunteer
Part-time hours: 4 per week

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • No weekends
  • Weekend availability
  • Weekends only

Work Location: In person

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📋 Job Overview

Company Oxfam GB
Location Norwich, England, England
Salary Competitive Salary
Job Type Full Time
Posted 2026-07-03
Deadline 2026-09-03
Country 🇬🇧 United Kingdom

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